to: Claudius Chilipepper From: Help Desk Date: 8/6/99, 8:19 AM Re: Help Please transmit the following: the make, model and serial number of your cell phone the make, model and serial number of your GPS The reason for requesting service at this time The nature of the service required your telephone number (with area code) your blood type (in case it has already been cancelled) Our service department will contact you at their convenience. Thank you for your request. Please tell your friends and colleagues about us.